Q1. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.
Q2. How about your delivery time?
A: Generally, it will take 15 to 30 days after receiving your advance payment. If urgent, we could arrange to produce at about 10-15 days. If we have them in stock, we can deliver within 3-7 working days.The specific delivery time depends on the items and the quantity of your order.
Q3. What brand can you supply?
A: We have an independent export brand, include Milestone, CHNMST, Ruiqian, Jiasheng, Zahory etc. Meanwhile, customers’ own brand is acceptable after we obtaining customers’ brand authorization.
Q4. Can you produce according to the samples?
A: Yes, we can produce according to your samples or OEM number.
Q5. What is your terms of packing?
A: Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.
Q6. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.
Q7. What is your sample policy?
A: We can supply the sample if we have them in stock, but the customers have to pay the sample cost and the courier cost.
Q8. Do you test all your goods before delivery?
A: Yes, we have 100% professional test before delivery.
Q9. How can you guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment.
Q10. How do you make our business long-term and good relationship?
1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
